Editorial policy and complaints procedure

At Tasmania 40°South we seek guidance from codes of practice developed and maintained by highly reputable bodies like the Australian Press Council, the Australian Broadcasting Corporation the Media Entertainment and Arts Alliance (MEAA) to ensure our editorial policy and complaints procedure reflects best practice.

 

Editorial policy

The magazine has a policy of separating editorial and advertising. It never accepts advertising in return for editorial, and it never publishes advertorials. The Editor chooses articles strictly on editorial merit. Our publishing model aims to build reader loyalty and advertiser trust.

Tasmania 40°South does not allow pseudonyms and will not publish anonymous pieces. Credit for all content – text, photography and graphics – must be given when possible. Parental consent is sought when contributors or subjects are under the age of 16. We do not provide an automatic right to copy approval for interview subjects.

The Editor requires contributors to secure any copyright necessary to make a submission in good faith, and copyright in submissions is held by the contributor, with the material exclusively licensed by Tasmania 40°South for a mutually agreed period.

Tasmania 40°South editorial decisions, while underpinned by an ethical framework, are entirely objective. Content selection is based on two criteria: good writing on Tasmanian themes. We define good writing not in literary terms but in terms of reader engagement. Factually correct, compelling writing commands public interest. In publishing opinion pieces, our editorial policy mandates they be balanced, informative and fair, and never improperly influenced by political, commercial or personal interests. We promote the right of reply.

 

Complaints procedure

We welcome complaints as a means to engage with our readers. Such engagement almost invariably leads to better understanding of the issues raised for one or both parties.

Our complaints standards are based on the Journalist Code of Ethics published by the MEAA. The Code calls for the practice of honesty, fairness, independence and respect for the rights of others. If a complaint is received showing that we are in breach of any of those tenets, we will publish a full apology, retraction or clarification, as appropriate. Factual errors will also be corrected in print.

Anyone with a complaint about content in Tasmania 40°South or on the Forty South website is asked to contact the editor via email, nominating the article or content in question, the Issue or web page where it appeared, and the nature of the complaint. We aim to acknowledge complaints immediately, and respond to the issues raised within one week. If the issue is complex, we will inform the complainant of a need for additional time to reach a resolution and regularly update them on progress.

If the editor determines there has been a breach of our editorial standards, an appropriate remedy will be suggested, such as a correction or clarification in the magazine or on the relevant web page.